Connections to the Campus Telecommunications Distribution System

Campus units planning to install services requiring connection to the campus telecommunications distribution system should contact the Campus Information Technologies and Educational Services for coordination and implementation.

The Campus Information Technologies and Educational Services (CITES) is responsible for the coordination and implementation of any service that requires connection to the campus telecommunications distribution system. With the installation of the campus telephone system in March 1987, five node sites were established. These serve as gateways between the campus-owned distribution system and the public network (telephone company facilities). All telecommunications services installed on campus, or extending from on-campus to off-campus, are connected through these nodes. It is the responsibility of CITES to provide the connection from the nodes to campus buildings via campus-owned facilities (the distribution system). Specifically, this policy applies for additions, changes or removals of telecommunication services connected to their location via the distribution system.

Campus Centrex Services, Private Lines, 800 IN-WATS Service

Units will order Centrex services (333, 244, 332 numbers), campus private lines (e.g., data, alarm circuits), and 800 IN-WATS service by issuing a service order to CITES. The installation and monthly charges for these services will include the cost of use of the campus distribution system facilities.

Non-Centrex Services, Off-Campus Private Lines Connected to Campus Buildings

Units will order all non-Centrex services and private lines extending off-campus (e.g., data circuits to other schools or businesses) by issuing a service order to CITES. In addition to the installation and monthly service charges billed by the vendor, an installation charge will apply to connect these services to the campus distribution system. A monthly charge for use of the campus distribution system facilities will also apply on a per line or circuit basis.

Telecommunication Services Ordered by Non-campus Entities

CITES must be notified of any services ordered by non-campus entities that require connection to the campus distribution system. These include services ordered by and/or billed to off-campus entities. Some examples are data services ordered by another school or business to be connected to a campus computing facility, telephone lines ordered by contractors and construction companies working on campus building projects, or non-university telephone numbers used for special departmental applications. It will be the responsibility of the campus unit contracting or negotiating with the non-university entity to place a service order with CITES to connect these services to a campus building or location via the distribution system. In addition, the contracting unit must provide appropriate CFOAPAL information to which installation charges and monthly charges for use of the campus distribution system facilities will be billed. Connection to the distribution system will not proceed until a service order containing the CFOAPAL information, with an authorized signature, is received by CITES.

When services are to be connected, the order should include the following information: Name of the non-university entity, the new telephone number(s), campus location for installation (building name and number), a requested installation date, and a contact name and telephone number. For private lines or point-to-point data services, the following information is needed: name of the non-university entity, circuit number(s) to be connected, both the on-campus and off-campus locations involved (complete addresses, building names and room numbers), requested installation data, and a campus contact name and telephone number. In most cases, orders will be completed within three business days of receipt of the order by the Customer Service Office unless a later date is requested.

Consulting, planning, and coordinating activities will be provided at no cost to the unit. Installation will be charged to the unit at actual cost.

All Service Orders should be directed to:

Customer Service,
Campus Information Technologies and Educational Services,
1608 Presidential Tower,
302 East John Street,
Champaign,
333-1161.

Detailed instructions for completing the service order form can be found in the Unit Coordinators Telecommunications Manual. It is recommended that units call 333-1161 for assistance in providing the requested additional information for non-campus entities.

Questions concerning this policy should be directed to
Director of Campus Information Technologies and Educational Services,
1605 Presidential Tower,
302 East John Street,
Champaign,
244-1899.