Technology Services is responsible for the coordination and implementation of all on-campus low voltage media installations. That Office provides groups with a single point of contact for all installation of intra-building and/or inter-building wiring for telephone and data service.
Actual installation of low voltage media may be performed by Technology Services or external contractors as the availability of staff and appropriate skills allow. In all cases, however Technology Services will be responsible for the timely completion of a given installation. Further, it will insure the integration of a unit’s individual installation with other campus facilities and future campus networking plans.
In order to comply with the Emergency Telephone System Act (50 ILCS 750), the University must establish and maintain control over University communications technology and the infrastructure necessary to provide location services to the Enhanced 9-1-1 (E911) system. This includes the management of voice and network wiring, patching between fixed wiring and network switches, and endpoint management of VOIP telephone sets, voice appliances, and desktop computers with voice applications.
This policy applies to all University infrastructure that carries voice or data signals and includes all low voltage copper and fiber optic infrastructure.
This policy is under the authority of the Vice Chancellor for Academic Affairs and Provost. The Chief Information Officer (CIO) is responsible for the implementation and enforcement of this policy.
The University shall maintain, in a known and documented state, all voice and network wiring, including patching between fixed wiring and network switches. Any proposed changes, including new installations or disconnections, to the voice and data network copper and fiber optic infrastructure must be approved by the CIO’s delegates in Technology Services and must be performed by Technology Services personnel, or by contractors or personnel expressly authorized by Technology Services.
All changes to University voice and data infrastructure shall be documented by either Technology Services personnel or contracted construction personnel within two hours of any such change through administrative tools available through Technology Services.
Unit personnel requiring changes to network voice and data wiring may request such changes via the Technology Services Help Desk or by contacting Network Support at Technology Services.
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