Reasonable Accommodations Under the Americans with Disabilities Act (Accessibility and Accommodations Division)


The University of Illinois is committed to creating an equitable and inclusive environment and recognizes individuals with disabilities as a valued component of diversity and of our campus community.


This policy applies to all University employees, applicants for employment during the job application process, and visitors or guests to the University. Students requesting academic accommodations should contact Disability Resources & Educational Services.


Office of the Chancellor


It is the policy of the University of Illinois to provide reasonable accommodations, as required by law, for qualified individuals with disabilities who are current employees of the University or applicants for employment at the University of Illinois and visitors and guests to the University.


“Disability” means with respect to an individual: (a) a physical or mental impairment that substantially limits one or more major life activities of such individual; (b) a record of such an impairment; or (c) being regarded by the employer as having such an impairment.

“Essential Functions” means the fundamental job duties of the employment position the individual with a disability holds or desires. The term “essential functions” does not include the marginal functions of the position. A job function may be considered essential for any of several reasons, including but not limited to the following:

  • The function may be essential because the reason the position exists is to perform that function;
  • The function may be essential because of the limited number of employees available among whom the performance of that job function can be distributed; and/or
  • The function may be highly specialized so that the incumbent in the position is hired for the individual’s expertise or ability to perform the particular function.

“Genetic Information” means with respect to any individual, information about the individual’s genetic tests, the genetic tests of family members of the individual, and the manifestations of a disease or disorder in family members of the individual, including family medical history, the fact that an individual or an individual’s family member sought or received genetic services, and genetic information of a fetus carried by an individual or an individual’s family member or an embryo lawfully held by an individual or family member receiving assistive reproductive services.

“Interactive Process” means the informal confidential dialogue between the University and the employee to identify reasonable accommodations.

“Interim Accommodation” means a temporary or short-term measure put in place until a permanent accommodation is determined.

 “Qualified Employee with a Disability” means an individual who meets the requirements for the position and who can, with or without reasonable accommodation, perform the essential functions of the job in question.

“Reasonable Accommodation” means modifications or adjustments to a job-related activity, an employment practice, or the work environment that makes it possible for a qualified employee with a disability to perform essential job functions and to enjoy equal employment opportunities.  A few examples of reasonable accommodations include:

  • Making existing facilities used by employees readily accessible to and usable by persons with disabilities.
  • Acquiring or modifying equipment or devices, adjusting or modifying examinations, training materials or policies, adjusting work schedules, and providing qualified readers or interpreters.

“Undue Hardship” means an action that would be unduly burdensome, or that would fundamentally alter the nature and structure of the operation or unit where the employee is currently working.


1. Requesting a Reasonable Accommodation

An employee or applicant who wishes to request a reasonable accommodation (or another person wishing to request a reasonable accommodation on behalf of an employee) can make the request either in writing or orally in the following ways:

Each applicant is responsible for making timely and complete disclosures and specific requests regarding accommodations in order to enable the ADA Division of the Office for Access and Equity to provide an appropriate response. It is strongly recommended that requests for accommodations be made as soon as possible to avoid delays in providing reasonable accommodations.

Upon receipt of a request for a reasonable accommodation, the ADA Division of the Office for Access and Equity Office will contact the employee or applicant in writing within one business day of receipt of the request.

The university will treat as confidential all requests for reasonable accommodations, related documentation (such as request confirmation receipts, requests for additional information, and decisions regarding accommodation requests), and all disability-related medical information provided to the university and will maintain such information in a file separate from the employee’s personnel file

2. Documentation of Disability

The university may require that a request for a reasonable accommodation be supported by medical documentation. If medical documentation is required, the ADA Division of the Office for Access and Equity will provide the employee or applicant with an Accommodation Medical Request Form to be used by the employee or applicant requesting an accommodation to allow their health-care provider to advise the University about the requestor’s functional abilities and limitations in relation to their job functions. The employee has the responsibility to submit this form and information to the health care provider. The employee also has the responsibility to ensure that the health care provider completes and returns the form to the university.

The Genetic Information Nondiscrimination Act of 2008 (GINA) generally prohibits employers from requesting or requiring genetic information of an employee or family member of the employee. Employees and health care providers should not provide the university any genetic information when responding to a request for medical information.

3. Determination of Disability

After a request for a reasonable accommodation is made, the Accessibility Specialist will make a determination of disability, which may include a review of medical documentation. If the employee’s condition is determined not to be a disability (as defined by applicable law), the employee will be notified in writing that their request for reasonable accommodation is denied.  If an applicant or employee disagrees with the determination of disability, the applicant or employee may appeal this determination in writing within 10 calendar days to the Director of the ADA Division of the Office for Access and Equity by emailing The Director will consider the appeal and issue a final decision within 10 calendar days of receiving the appeal.

4. Interactive Process

When a determination of disability is made, the employee will be notified of the determination and the interactive process will begin. The Accessibility Specialist, in consultation with the employee and appropriate department personnel, will:

(a) Discuss the purpose and essential functions of the employee’s job. The ADA Division of the Office for Access and Equity will provide the Essential Functions Analysis form to the employee’s immediate supervisor for completion at the beginning of the interactive process and will request the employee’s job description;

(b) Determine the job-related limitations created by the employee’s disability, including requesting and evaluating documentation from the employee’s medical professional;

(c) Communicate the job limitations to the appropriate unit personnel in order to assist the Accessibility Specialist to identify the potential accommodations and assess the effectiveness of each accommodation that may enable the employee to perform the essential functions of the job; and,

(d) Recommend the reasonable accommodation that is most appropriate for both the individual and the university and establish a timeline for evaluating the effectiveness of the accommodation, if appropriate. While the individual’s preference will be considered, the Accessibility Specialist may choose a different reasonable accommodation.

(e) If the employee seeking the reasonable accommodation or the employee’s hiring unit disagree with the accommodation decision of the Accessibility Specialist, the ADA Coordinator will make the final determination as to the appropriate reasonable accommodation.

(f) Once the reasonable accommodation document is completed and agreed to by all parties, the employing unit will implement the agreed accommodation.

(g) If at any time there is a question about the continuing nature of an employee’s reasonable accommodation, or changes to the reasonable accommodation are necessary, the employee or the supervisor may contact the ADA Division of the Office for Access and Equity to re-engage in the interactive process.

The full procedures for the interactive process can be found here: Accessibility and Accommodations Division Policy and Procedures.

5. Members of the Public

The university also must provide reasonable accommodations to members of the public who attend university-sponsored events and request accommodation. The sponsoring university unit is responsible for such provision. Members of the public who need reasonable accommodation should contact the sponsoring university unit with as much advance notice as possible. Similar to workplace accommodations, the university it not required to provide the specific accommodation requested.


The University must make a reasonable accommodation for a qualified employee with a disability if it would not impose an “undue hardship” on the operation of the university’s business. The university is not required to lower quality or production standards to make an accommodation.


Nizam Arain, J.D., Acting ADA Coordinator/Director, Accessibility and Accommodations Division, The Office for Access and Equity: (217) 333-0885;


HR-48: Nondiscrimination Policy

For students requesting reasonable accommodations: Student Accommodations

For employees seeking religious accommodations: Religious Accommodations